Email:
info@fixiz.co.uk
Physical address:
128 City Road, EC1V 2NX, London,UK

You’ve served the notice, waited the required period, and now your neighbour refuses party wall notice — or simply isn’t responding. It’s one of the most stressful situations a homeowner can face when preparing for a building project. The good news is that a refusal or silence does not give your neighbour the power to stop your work. The Party Wall etc. Act 1996 has a clear, well-established process for exactly this situation, and knowing how it works — and what the realistic timelines look like — will help you keep your build on track rather than letting it drift into months of delay.
The Party Wall etc. Act 1996 is a piece of legislation that many people misunderstand. It is not a planning law. It does not give neighbours the right to veto your works. What it does is establish a formal process for managing potential disputes about works that affect a shared wall, boundary, or the excavation near a neighbouring foundation.
When you serve a party wall notice, your neighbour has three options:
The critical point: dissent does not mean refusal of the works. It means the works must be managed under a formal Party Wall Award rather than by informal agreement. The Award sets out the rights and protections for both parties — it typically includes a schedule of condition of the neighbour’s property before works begin, access provisions, working hours, and details of what happens if damage occurs.
Once your neighbour dissents (or is deemed to have dissented through non-response), a party wall dispute is formally “in dispute” under the Act. The next step is surveyor appointment — and this is where the process often confuses people.
Both parties appoint the same single surveyor — known as the “agreed surveyor” — who acts impartially for both. This is usually the most cost-effective and fastest route. The agreed surveyor prepares the Party Wall Award, which both parties receive. Costs are typically paid by the building owner (you), but the agreed surveyor can apportion costs differently if the circumstances warrant it.
Each party appoints their own surveyor. Your surveyor and your neighbour’s surveyor then prepare the Award jointly. If they cannot agree, they appoint a third surveyor whose decision is binding. This route is slower and more expensive — your neighbour’s surveyor fees are generally paid by you as the building owner — but it provides both parties with independent representation.
Tip: If your neighbour dissents and immediately appoints a surveyor, or if the relationship is already fractious, two surveyors is usually unavoidable. If the relationship is neutral and you can approach your neighbour about an agreed surveyor, it will save time and money for everyone.
This is where the Act’s teeth become visible. If your neighbour refuses to appoint a surveyor within 10 days of you requesting that they do so, Section 10(4) of the Act allows you to appoint a surveyor on their behalf. You write to your neighbour informing them that you will appoint a surveyor for them if they do not do so within 10 days, and if they still do not act, you appoint one yourself.
This provision exists precisely to prevent a neighbour from using inaction as a blocking tactic. The Act assumes that both parties are entitled to fair representation and that the process must be able to conclude even if one party refuses to engage.
One of the most common questions we hear at Fixiz is: “How much will this delay my project?” The answer depends on which route is taken, how co-operative your neighbour is, and how complex the works are.
The most important thing you can do to compress these timelines is to serve notices early — ideally well before you need groundworks to start. We always advise clients to serve party wall notices as soon as planning permission is granted or as soon as the design is fixed enough to know what notifiable works are required.
The party wall process is a legal procedure and it has to be followed precisely. The following mistakes cause delays that are entirely avoidable:
For anyone who has not been through this process before, it’s worth understanding what a Party Wall Award actually is. It is a legally binding document, not just a letter of comfort. It sets out:
An Award cannot be appealed to the courts on the merits of the works themselves — only on procedural grounds or questions of law. This is a deliberate design: the Act is meant to resolve disputes through the surveyor process, not through litigation.
At Fixiz, we manage party wall matters as part of our end-to-end project management service. We don’t just hand you a list of surveyors and leave you to it — we co-ordinate the notice process, liaise with surveyors on both sides, and ensure that the Award is in place before any notifiable works begin.
We’ve navigated difficult neighbour relationships, unresponsive adjoining owners, and complex multi-neighbour situations (for example, where an extension affects two properties). Our experience means we know which approaches de-escalate tension and which inadvertently make it worse.
If you are facing a situation where your neighbour is actively hostile — threatening injunctions or commissioning their own structural surveys to challenge your works — we can help you understand your legal position and connect you with party wall solicitors when that level of support is needed.
No. A neighbour cannot veto works that are lawfully permitted under planning law or permitted development. Dissenting under the Party Wall Act triggers a formal dispute resolution process, but it does not give your neighbour the power to refuse your project. The outcome of that process — a Party Wall Award — sets conditions for how the works proceed, not whether they proceed.
Silence counts as dissent after 14 days. This triggers the dispute resolution process exactly as if they had formally dissented. You then write requesting they appoint a surveyor within 10 days. If they still don’t respond, you can appoint a surveyor on their behalf. The process continues regardless of their co-operation or lack of it.
Generally, yes — as the building owner carrying out the works, you are responsible for the reasonable fees of the adjoining owner’s surveyor. “Reasonable” is the key word: if your neighbour appoints a very expensive specialist with an unusually high hourly rate, the party wall surveyors can challenge whether those costs are proportionate. This is another reason why suggesting an agreed surveyor early in the process can save significant money.
Surveyors must act impartially in carrying out their party wall duties — they are not advocates for either party. While a surveyor who has done other work for you can technically act as the agreed surveyor or as your appointed surveyor, it’s generally advisable to appoint independent party wall surveyors to avoid any perception of bias, which could be challenged by an aggressive neighbour.
For a straightforward case — a single-storey rear extension with one adjoining owner — an agreed surveyor typically charges £800–£1,500 for preparing the Award. Where two surveyors are appointed, costs on both sides can be £1,500–£3,000 in total, with the building owner usually paying both. Complex projects, difficult neighbours, or properties in London — where party wall surveyors tend to charge more — can push costs considerably higher.
Ready to move from confusion to construction? Get in touch with Fixiz today for a no-pressure chat about your project and the fastest route to full compliance.